Halo Domes Inc. (“Halo Domes,” “we,” “us,” or “our”) is a luxury event rental studio based in Surrey, British Columbia. We are committed to protecting the personal information of everyone who visits our website or contacts us about an event. This policy describes how we collect, use, disclose, and safeguard your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Information We Collect
We only collect the information you choose to give us. When you submit an inquiry or contact form, this typically includes your name, email address, phone number, and any details you share about your event — such as your event date, location, guest count, and the items or services you’re interested in.
When you browse our website, our hosting provider may automatically log basic technical information such as your IP address and browser type. This is standard for virtually all websites and is used only to keep the site secure and running properly.
How We Use Your Information
We use the information you provide to respond to your inquiry, prepare quotes, coordinate and deliver your event, communicate with you about your booking, and improve our services. We do not sell your personal information to anyone, and we will not use it for purposes unrelated to serving you without your consent.
Cookies & Third-Party Services
Our website currently uses Google Fonts to display its typography, which means your browser may connect to Google’s servers to load those fonts. We do not currently use website analytics or email-marketing tools. If we introduce these in the future — for example, analytics to understand how visitors use our site, or an email service to send updates and offers — we will update this policy and, where required, ask for your consent.
How We Store & Protect Your Information
We keep your information only as long as needed to serve you and meet our legal and business obligations, and we take reasonable measures to protect it from loss, theft, and unauthorized access. No method of transmission or storage is ever completely secure, but we work to safeguard your information using appropriate practices.
Sharing Your Information
We may share your information with trusted service providers who help us operate our business and deliver your event (for example, our website host or, in the future, a payment processor or email service). These providers are only given the information they need and are expected to protect it. We may also disclose information where required by law.
Your Privacy Rights
Under PIPEDA and BC’s PIPA, you have the right to access the personal information we hold about you, ask us to correct it, and withdraw your consent to our use of it (subject to legal and contractual limits). To make any of these requests, just contact us using the details below and we’ll be happy to help.
Children’s Privacy
Our website and services are intended for adults planning events. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time as our business and the services we use evolve. When we do, we’ll revise the “Last updated” date at the top of this page.
Contact Us
If you have any questions about this policy or how we handle your information, please reach out to us at events@halodomes.ca. We’re based in Surrey, BC and serve clients across the Lower Mainland and throughout British Columbia.